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Tel. +45 2121 6363 Weekdays 09.00-15.00

Collection and delivery

At Interglas, you choose whether you want to pick up or have your order delivered. 
Before you choose whether you want to pick up your order or have it delivered, it is important that you have read through the following, which is also part of our terms and conditions, especially if you have ordered glass or other fragile or custom-made goods. 
 

Pick up

You can choose to pick up your order at Interglas and save the shipping costs.
There is no charge for collection. You only pay for the price of the item and you will be notified by email when your order is ready for collection.
Pick-up can be made from Monday to Friday between 8.00-16.00 at the address:

Interglas ApS
Kornmarksvej 10
DK-2605 Brøndby
Denmark

OBS! It is not possible to pick up on public holidays, as we are closed.

 


Get driving directions here 
 

Order delivery

If you choose to have your goods delivered, they will be delivered to the delivery address specified when ordering. The delivery options depend on the items you have ordered and the possible delivery methods will be shown at the end of the ordering process. You should pay particular attention to our terms of delivery time and execution, as responsibility for the goods passes to you once the order is delivered.

Below you can read about the different delivery options and times:

Estimated delivery times

  • Fittings and tools as well as plexiglass and polycarbonate: 1-2 business days (usually shipped the same day)
  • Glass and double glazing: up to 7 working days + production time
  • Glass with machining and special glass: up to 10 working days + production time

Weekdays are Monday to Friday, not weekends. Saturdays and Sundays are therefore not counted in the delivery time.

In addition to a delivery time, you must allow for a production time if the item is not a stock item. Production time is the time it takes to produce an item. The production time depends on the item you have ordered and typically you can see the production time inside the product itself. 

Orders are usually combined into one order, unless otherwise agreed. This means that delivery will take up to 10 working days + production time if the order contains items from both fittings and custom-made glass, for example.


Delivery options

  • External freight company
  • GLS


Delivery by external carrier
If your order cannot be shipped by Interglas car, you can choose an external carrier.

Once your order is picked up from our warehouse, you will receive a separate email from the carrier with further information about delivery. It is also the carrier you should contact if you have any questions about the delivery itself. Please note that the external carrier does not carry your goods up stairs, around backyards, on patios and into houses etc., but delivers to the curb and once your order is delivered, responsibility for the goods passes to you. On receipt of your order, please ensure that there is no freight damage to the goods and on the same day that you receive the glass or other fragile goods, as well as custom made goods, please place them in such a way that they will not be blown over or otherwise damaged. 

Shipping prices are calculated at checkout, as it depends on the size and weight of the order and where in Denmark the order is to be delivered.

Delivery by GLS
Depending on your order, you can choose to have your order delivered by GLS. Once your order is picked up from our warehouse, you will receive a separate email from GLS with further information about delivery. It is also GLS that you should contact if you have any questions about the delivery itself. Upon receipt of your order, please ensure that there is no freight damage to the goods. 

Shipping prices are calculated at checkout, as it depends on the size and weight of the order and where in Denmark the order is to be delivered.

More information

Read more about delivery and the rest of our trade terms here.

If you have questions about pick-up or delivery, or need answers to something else, you might find answers in our FAQ, and you can find our contact details here.

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